What is a best practice for establishing a good patient rapport?

Engaging in small talk and showing interest is a best practice for establishing good patient rapport because it helps to create a more relaxed and welcoming environment. This interpersonal connection can significantly help in alleviating any anxiety patients might feel about their treatment or visit. By taking the time to ask about a patient's day or interests, healthcare providers demonstrate that they care about the individual, not just their dental needs. This rapport can lead to better communication, increased trust, and a more positive overall experience for the patient.

The use of complicated terminology may alienate patients instead of facilitating understanding, while a strictly professional demeanor might come across as cold or unapproachable. Focusing solely on procedural tasks ignores the importance of the human aspect in patient care, which can hinder the development of a supportive relationship.